Return & Refunds
At Fiona Furnish, we are committed to providing high-quality home décor products. If you receive a defective or damaged item, we offer a return and refund process under the following conditions:
1. Eligibility for Returns
- Returns are only accepted for defective or damaged items.
- You must report the issue within 48 hours of delivery by emailing us at [email protected] with photos of the damaged product.
- The item must be unused, in its original packaging, and in the same condition as received.
2. Return Process
- Contact us at [email protected] within 48 hours of receiving the item.
- Provide your order details and clear images of the defect or damage.
- Once approved, we will arrange a return pickup or provide further instructions.
3. Refund Policy
- Refunds will only be issued if the item is confirmed to be defective or damaged.
- Once we receive the returned product and inspect it, we will process the refund.
- No cash refunds are provided since we only offer Cash on Delivery (COD).
4. Non-Returnable Items
- Items returned after 48 hours of delivery.
- Products that have been used, altered, or damaged due to misuse.
- Orders refused at the time of delivery without a valid reason.
5. Contact Us
For any return or refund inquiries, please reach out to us at:
📧 Email: [email protected]
By purchasing from Fiona Furnish, you agree to this Return & Refund Policy.
